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Our mission statement 

"Working together to provide excellent healthcare in a friendly and caring environment"

Our Values

Respect - Everyone is important and should be listened to and treated with respect at all times

Caring - We provide the best care we can

Quality - We believe in quality care for all

Responsive - we respond to the needs of our patients

Who are we?

We are a GP Practice which provides comprehensive healthcare services for patients. We are unique from other practices as we offer GP appointments from 8 am to 8 pm Monday to Friday and from 8 am to 7 pm on weekends and bank holidays. Patients do not have to take time away from work or bring children to appointments during school time. Our Practice Nurse also holds an evening clinic until 7 pm on a Thursday for patients who cannot attend appointments at other times. 

We are run by Herts Urgent Care, a not-for-profit Social Enterprise and a Community Benefit Society which provides outstanding healthcare services to the people of Hertfordshire. Herts Urgent Care also operates the Out of Hours Service across Hertfordshire along with the highly successful NHS 111 service for Hertfordshire, Cambridgeshire and Peterborough.

Where are we located?

We are located within Hemel Hempstead General Hospital which means patients benefit from easy access to the practice with free parking, wheelchair and pushchair access. We also share our main reception with the Urgent Care Centre which is open 24 hours a day.

How do I register as a patient?

If you would like to register with us please see the New Patients tab for more information. We are currently accepting new patients from all over West Hertfordshire. If you are unsure whether you can register please go to the New Patients Tab for more information on how to register.

How am I see if I am not registered?

If you are not registered at this practice but would like to be seen as a walk-in patient please go to the main Urgent Care Centre/West Herts Medical Centre reception and ask to see a doctor. You will be booked in to be seen and sent to the practice to wait for the next available appointment slot. 

Please note: there can be a wait to be seen if you are not registered with the practice as registered patients take priority.

How do I register for online services?

If you are a registered patient you can access our online services. You will need to speak to a member of the practice administration team who will provide you with a username and password. Once you have your username and password you can click on one of the images below to access online services. 

(Site updated 25/11/2015)
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