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Our practice supports carers - we have notices and information which is regularly updated in order to support our patients who act as carers in any capacity.  We have a Carer Champion, Nurse Olive Gronow but any member of the practice team will be able to support and signpost patients to where further information can be obtained, in addition to our usual clinician support. 

If you regularly support a relative, neighbour or friend, who is ill, frail, disabled, physically or mentally ill, or misuses drugs or alcohol, you are a carer.  We are interested in identifying carers, especially those people who may be caring without help or support.  We know that carers are often “hidden” looking after a family member or helping a friend or neighbour with day to day tasks and may not see themselves as a carer.  Carers suffer typically high levels of stress, reduced immunity to illnesses, increased risk of physical injury, depression and stroke.  They need support to manage their own health and ensure that they can continue to provide patient care.

We feel that caring for someone is an important and valuable role in the community, which is often a 24-hour job that can be very demanding and isolating for the carer.  We further believe carers should receive appropriate support by way of access to accurate information on a range of topics such as entitlement to benefits and respite care and not least, a listening ear when things get too much.  They may require more flexibility to attend appointments at the surgery to manage their own health needs and by identifying this we can understand why a specific time for appointment is requested for example.

Click on the logo above to access the Carers in Hertfordshire main website

Carers in Hertfordshire was formed in 1995 by carers as a county wide Charity and became a charitable company limited by guarantee in 2000.

They are associate members of Carers UK and a member of the National Council of Voluntary Organisations.

A Board of Trustees governs Carers in Hertfordshire. Their Memorandum and Articles of Association require that 50% of Trustees must be carers.


  • To ensure all carers receive information, advice and support
  • To enable carers to participate in service planning and decision making
  • To be a platform for the voice of carers

Carers in Hertfordshire fulfils these aims through a mix of strategic work, development activity and direct service provision to carers.

Carers in Hertfordshire's work is delivered by 36 staff and 169 volunteers in local services within communities in Hertfordshire and from our base in the county town of Hertford.

Carers in Hertfordshire staff and volunteers work with and for carers, 1-1 and in groups.

How to get in touch: 

Carers in Hertfordshire
The Red House
119 Fore Street
SG14 1AX

Telephone: 01992 586969


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