Jubilee WingHemel Hempstead HospitalHillfield RoadHemel HempsteadHertfordshire, HP2 4ADTel: 03000 33 22 33
If you are an asthmatic patient you should be seen by our practice nurse at least once a year for an asthma review. During the consultation she will discuss your symptoms and medication and find out how you are managing your asthma. She will check to see how you are using your asthma medication and will want to check your inhaler technique to ensure you are getting optimum levels of medication. This is also a good opportunity for you to discuss any worries or concerns you have about your asthma.
The NHS Cervical Screening Programme in England offers free tests to all women aged between 25 and 64 who are registered with their GP. This includes women who have had the HPV vaccination, as the vaccine does not guarantee complete protection against cervical cancer.
Women should normally be invited for cervical screening at the following times:
If you have not had a cervical screening test within the appropriate time please telephone the practice on 03000 33 22 33 to book an appointment with our practice nurse. When you call please let the reception staff know that you wish to book a smear test.
If you're not sure whether you or your child has had all your routine vaccinations, please ask our practice nurse to find out for you. It may be possible to "catch up" later in life. To book an appointment please telephone 03000 33 22 33 and ask the reception staff to book an appointment with our practice nurse. She will be able to look at your or your child’s health records and tell you exactly what vaccines have been completed.
Click here for the NHS recommended schedule.
Chlamydia is one of the most common sexually transmitted infections (STIs) in the UK. It’s passed on from one person to another through unprotected sex (sex without a condom).
If you have any symptoms or are worried that you may have Chlamydia please book an appointment with our practice nurse or one of our doctors. They will offer support and advice and can take you through the treatment process. Please be assured that anything you discuss will be treated in the strictest confidence by staff at the practice.
Pregnancy, antenatal and postnatal care and advice for you and your baby
Finding out you are pregnant can be an exciting and worrying time but this link provides a wealth of information, advice, hints and supportive material to help you through your pregnancy, labour and early years of being a parent.
At West Herts Medical Centre we welcome any patients who wish to discuss any concerns or questions about getting pregnant, being pregnant or bringing up young children.
When you find out you may be pregnant book an appointment to see one of our doctors who will refer you to the Community Midwifery Service and our midwife Kate Rudd who is based in the antenatal department at Hemel Hempstead General Hospital. Once informed, she will take over the care of your pregnancy.
You should still come to the practice in the usual way for any appointments regarding any health matters.
Once your baby is born we will write to you offering you and your baby a postnatal check-up. This usually takes place between 6-8 weeks post delivery. The check is carried out by Dr Maria Godfrey and usually takes around 40 minutes for yourself and baby.
We offer a wide range of contraceptive advice to patients. If you would like to discuss further please book an appointment with one of our doctors or our practice nurse.
The practice does not offer an IUCD, implant insertion or removal service. This is something that we are hoping to bring to our patients in the near future.
In the meantime if you would like to have a coil fitted please attend Marlowes Health Centre where you will be offered an appointment with one of the clinical staff. They will discuss the options with you and arrange an appointment to come back for the IUCD to be fitted.
Diabetes is a life long condition that causes a persons blood sugar levels to become too high. There are two main types of diabetes, Type I and Type II. We care for patients with both types of diabetes. If you have diabetes you should attend the practice regularly for monitoring, this is usually carried out by Dr Godfrey.
Every October all patients over 65 and those with chronic diseases such as diabetes and asthma, bronchitis and heart disease will be invited to be protected.
Mammography Screening (50–64 years)
The medical centre encourages all women who are called for screening to attend. If you have any worries or concerns please contact one of the doctors or our nurse.
You may make an appointment with our nurse for the following procedures: general nursing advice, dressings, removal of stitches, minor injuries, injections, children’s immunisations, travel advice and vaccinations, family planning, well-woman and well-man checks. Blood tests, routine blood-pressure monitoring, ear syringing and ECG's can be done at the doctor’s request.
Your doctor is able to carry out many procedures at the medical centre and will arrange a time to do this after an initial consultation.
These are for patients over 65 and those with lung or heart disease. One vaccination only is necessary unless advised otherwise by your doctor.
We provide advice and treatment to help you to give up smoking.
Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:
The fees charged are based on the British Medical Association (BMA) suggested scales and our practice staff will be happy to advise you about them along with appointment availability.
Our list of charges for non NHS related work is available within the practice and a copy can also be found here Non NHS Fees
Should you have any questions regarding the charges please do not hesitate to contact a member of the practice team. In some cases the cost may have to be increased of after review the form turns out to be more complex that when first assessed. If this happens you will be advised and no work will commence until you have been advised and agreed to the additional cost.
Any requests can take up to ten working days to complete depending on complexity and whether the doctor is expected to review your patient records in order to complete the form.
If you require any vaccinations relating to foreign travel you need to make an appointment with our practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.
There is further information about countries and vaccinations required on the links below
It is important to make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with our practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.
Travel Health Questionnaire
To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.
Travelling in Europe
If you are travelling to Europe the EU has published useful information for travellers on the European website.
Hertfordshire Partnership University NHS Foundation Trust (HPFT) look after anything to do with mental health services across Hertfordshire and beyond. They have many years of experience in areas such as:
and much, much more...
If you are already in contact with the service and need help during working hours (0900 – 1715) please contact your care coordinator. Out of hours you can reach the Helpline by calling 01438 84 33 22.
If you are not already in contact with mental health services services and you, a friend or relative are experiencing mental health problems for the first time and need emergency treatment, you can contact the Single Point of Access as follows:
Phone: 0300 777 0707 between 08:00 and 19:00 hours or 01438 84 33 22 between 17:00 and 08:00 hours
In order to be referred you would need to be referred by one of the doctors. They will ask some questions about your mental health and agree a way forward with you. For some things we can refer you to our practice counsellor and you can be seen at the practice for 45 minute counselling sessions which are usually offered once an initial assessment has taken place.
If you have a mild to moderate mental health problem you can self refer, or ask your GP to refer you, to our wellbeing service. The referral form can be found on the HPFT website or click on the link here
Our practice supports carers - we have notices and information which is regularly updated in order to support our patients who act as carers in any capacity. We have a Carer Champion, Nurse Olive Gronow but any member of the practice team will be able to support and signpost patients to where further information can be obtained, in addition to our usual clinician support.
If you regularly support a relative, neighbour or friend, who is ill, frail, disabled, physically or mentally ill, or misuses drugs or alcohol, you are a carer. We are interested in identifying carers, especially those people who may be caring without help or support. We know that carers are often “hidden” looking after a family member or helping a friend or neighbour with day to day tasks and may not see themselves as a carer. Carers suffer typically high levels of stress, reduced immunity to illnesses, increased risk of physical injury, depression and stroke. They need support to manage their own health and ensure that they can continue to provide patient care.
We feel that caring for someone is an important and valuable role in the community, which is often a 24-hour job that can be very demanding and isolating for the carer. We further believe carers should receive appropriate support by way of access to accurate information on a range of topics such as entitlement to benefits and respite care and not least, a listening ear when things get too much. They may require more flexibility to attend appointments at the surgery to manage their own health needs and by identifying this we can understand why a specific time for appointment is requested for example.
Click on the logo above to access the Carers in Hertfordshire main website
Carers in Hertfordshire was formed in 1995 by carers as a county wide Charity and became a charitable company limited by guarantee in 2000.
They are associate members of Carers UK and a member of the National Council of Voluntary Organisations.
A Board of Trustees governs Carers in Hertfordshire. Their Memorandum and Articles of Association require that 50% of Trustees must be carers.
Carers in Hertfordshire fulfils these aims through a mix of strategic work, development activity and direct service provision to carers.
Carers in Hertfordshire's work is delivered by 36 staff and 169 volunteers in local services within communities in Hertfordshire and from our base in the county town of Hertford.
Carers in Hertfordshire staff and volunteers work with and for carers, 1-1 and in groups.
How to get in touch:
Carers in HertfordshireThe Red House119 Fore StreetHertfordHertfordshireSG14 1AX
Telephone: 01992 586969
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