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West Herts Medical Centre patients to be supported to transfer to other GP surgeries

Herts Valleys Clinical Commissioning Group

Patients registered with West Herts Medical Centre are to be supported to transfer to other GP surgeries after Herts Valleys Clinical Commissioning Group (CCG) board agreed to close the GP practice when the contract expires on 31 October.  

 The CCG will now write to all patients currently registered with West Herts Medical Centre before the end of September with details of other GP practices that they will be able to register with.

This follows a decision by the CCG board in May not to run a new procurement for the GP contract- mainly due to low numbers of registered patients – but instead to ask other practices if they would be would be interested in running a branch surgery from the site. Since then the CCG has worked hard to identify and come to an agreement with a local practice to run the branch surgery. However, this process did not result in any bids that would have delivered a service that would be right for patients. 

So that patients can still see a doctor on the current West Herts Medical Centre site, the board agreed to pilot an expansion of the current ‘extended access’ bookable appointments through the GP hub that opened there in July.  At the moment patients are able to go through their own surgery to book ‘extended access’ appointments outside of normal surgery hours at evenings and weekends. These appointments are usually available to attend at Hemel Hempstead Hospital as well as the New Surgery, Tring and the Nap, Kings Langley. Under the pilot scheme, from November some daytime GP appointments will be available at the Hemel Hempstead Hospital site which all patients registered with Dacorum practices will be able to pre-book through their own GP surgery.

 Lynn Dalton, Director of Primary Care at Herts Valleys Clinical Commissioning Group, said: “We fully appreciate that patients were keen for us to maintain a service on this site and we are disappointed that our ambitions to develop a branch surgery on the site have not come to fruition. By extending the availability of appointments through the GP extended access hub we are making sure that patients who still want to see a GP during normal surgery hours on the Hemel Hempstead Hospital site can still pre-book an appointment there.  

 “Our priority now is to make sure that all West Herts Medical Centre patients are registered with another practice. We want to reassure patients that no one will be left without a GP.”

(Site updated 17/10/2018)
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